Frequently Asked Questions
Everything you need to know about VAT refunds
A VAT refund lets non-resident visitors recover the Goods and Services Tax (GST) and any applicable provincial sales taxes paid on eligible purchases during their stay in Canada, subject to terms set by the Canada Revenue Agency.
International visitors who export goods from Canada within three months of purchase and meet the documentation requirements set by the CRA are eligible to apply for a VAT refund.
Most retail goods intended for personal use, bought at participating merchants in Canada, qualify for a refund. Exclusions may apply for services and certain controlled items.
Register online at VatnerPro.com, upload your purchase receipts and export proof, and our team will prepare and submit your claim directly to the CRA on your behalf.
Processing times can vary, but most refunds are issued within 6–8 weeks after the claim is submitted and approved by the Canada Revenue Agency.
Yes, a service fee is applied only if your claim is approved and your refund is issued. You pay nothing upfront.